Returns & Exchanges Policy



  • Returns are accepted within 30 days of order with prior authorization.
  • Merchandise should be in new and unused condition
  • We do not accept returns of dog food, dog chews, vitamins, or supplements.
  • Refund amount will be for product amount only.
  • Please contact us at (877) 863-5431 Mon- Sat 9 a.m.- 4 p.m. E.S.T. and we will issue a Return Merchandise Authorization
  • When returning please make sure your RMA# is noted in the address line and please include a packing slip and your full name, address, and original order number.
Send to: Mickey's Pet Supplies
2427 Porter Lake Drive
Suite 107
Sarasota, FL 34240

RMA# (please include your number)
  • If your product has arrived damaged in shipment, please contact us immediately so we may contact our shipper and send your new product right away
  • Special order or Monogrammed products are non-returnable
  • If you wish to exchange an item for a different size, please contact us within 30 days of order